Business Writing II: Writing Memos, Letters, and E-mail: Delivering Positive or Neutral Messages

Prerequisite
You must attend Business Writing I prior to attending modules II through V.

The purpose of module II is to focus primarily on writing and revising neutral and good news memos, information and procedure memos, request and reply memos, and confirmation memos. Attendees will have the opportunity to create actual memos and letters for specific trial situations.

Learn

  • How to write memos and letters that achieve your goals by learning to organize, format, and write effectively
  • How to write direct frontloaded memos and letters
  • How an indirect deferred load memo or letter is different
  • How to use E-mail effectively

Who Should Attend
Staff and Administrators

View the complete HR Training Calendar or click on available event dates on the right to register for this course. 

Return to Workshop Offerings.