Prerequisite
You must attend Business Writing I prior to attending
modules II through V.
The purpose of Module III is to focus primarily on writing and
revising negative and bad news memos, letters, and e-mail that
achieve your goals. Attendees will have the opportunity to create
memos and letters for hypothetical, bad news situations.
Learn
- How to create memos and letters that achieve your goals
- The organization, formatting and writing of memos and
letters
- Direct frontloaded memos and letters
- Indirect differed load memos and letters
- Using the E-mail channel
- How to write and revise negative news memos
- Creating a deferred bad news memo
- Creating a direct bad news memo
- How to write and revise indirect letters for negative news
Who Should Attend
Staff and Administrators
View the complete HR
Training Calendar or click on available event dates
on the right to register for this course.
Return to
Workshop Offerings.