Quality Service III: Service in the Age of Technology

Module I is a pre-requisite for Module III.
We are excited to present Quality Service Module III: Service in the Age of Technology. This program will focus on understanding the role of technology in providing quality service to our Millennial students, as well as your other constituents. You will also discover your own email communication style and how to write emails that appeal to your audience and get a greater response.

Learn

  • The role of technology in providing Quality Service
  • The benefits of using St. John’s software to support department functions
  • How to maximize your time by using technology
  • About email netiquette: some do’s and don’ts
  • About email communication styles 
     

Who Should Attend
Staff and non-supervisory Administrators

View the complete HR Training Calendar or click on available event dates on the right to register for this course.

Return to Workshop Offerings.